Casino welcome package

Bet365 Casino Cookies Policy

This Cookies Policy explains how Bet365 Casino uses cookies and similar technologies when you visit or use its online casino website. It describes the purposes for which these technologies may be placed on your device, the choices available to you, and how they may affect your experience.

Cookies help Bet365 Casino operate its services securely, remember selected preferences, understand how the website is used, and present relevant information. This policy should be read alongside any applicable privacy notice and the website terms that govern use of the casino.

Clover Rollover Startrail JP
Clover Rollover Startrail JP
Eyecon
Epic Ape: Blitz Cash Collect
Epic Ape: Blitz Cash Collect
Playtech
Le Zeus
Le Zeus
Hacksaw
Chicken Run
Chicken Run
PoggiPlay
Eye of Atum
Eye of Atum
Play'n Go
Diamond Charge Extra
Diamond Charge Extra
IronDog

What Cookies Are

Cookies are small text files that a website places on your computer, smartphone, tablet, or another internet-enabled device. They allow the website to recognise a device or browser and retain limited information about a visit. Some cookies remain only while your browser is open, while others stay on your device for a defined period or until you remove them.

Bet365 Casino may also use related technologies, including pixels, tags, software development tools, local storage, and similar identifiers. These technologies can perform functions comparable to cookies, such as remembering settings, measuring website activity, or helping to protect accounts and transactions.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device, or usage information where this is necessary for the operation of the casino or permitted by applicable requirements.

Types of Cookies

Cookies can be grouped according to their purpose and the organisation that places them. Bet365 Casino may use one or more of the following categories:

  • Essential cookies, which support core website functions, security, account access, and responsible service delivery.
  • Performance cookies, which provide information about website visits, loading times, errors, and navigation.
  • Functional cookies, which remember choices and help tailor the website to your preferences.
  • Marketing cookies, which may support advertising measurement, campaign management, and the delivery of more relevant promotional content.

Some cookies are set directly by Bet365 Casino. Others may be placed by carefully selected service providers that perform functions on the casino's behalf. The availability of particular cookies may change as website features, security controls, and service providers are reviewed.

Essential Cookies

Essential cookies are required for important aspects of the website to work properly. They may help establish a secure session, maintain account authentication, remember information entered during a transaction, and route requests reliably between website systems.

These cookies can also support security measures designed to identify unusual activity, reduce automated abuse, protect login processes, and help prevent fraudulent or unauthorised use. They may be used to apply technical controls connected with age-restricted services, account protection, and the safe processing of casino activities.

Because these cookies support functions that you have requested or that are necessary to provide the website, disabling them may prevent access to certain pages or features. For example, the website may be unable to keep you signed in, remember a selected jurisdiction, process a request correctly, or maintain the integrity of a gaming session.

Performance Cookies

Performance cookies help Bet365 Casino understand how visitors use the website. They may record information such as the pages viewed, the time spent on a page, the route taken through the site, browser type, device category, and whether a page or feature has produced an error.

This information is generally assessed in an aggregated or pseudonymous form. It helps the casino identify technical problems, improve page speed, test layouts, evaluate the usefulness of content, and make the website easier to navigate. Performance cookies are not intended to determine the outcome of a game or influence the fairness of casino play.

Where consent is required for a performance cookie, it will be managed through the cookie preference tool or another suitable notice. Refusing these cookies should not normally prevent basic access, although Bet365 Casino may have less information available when improving the website.

Functional Cookies

Functional cookies remember choices that make the website more convenient. Depending on the features you use, they may retain preferences such as language, display settings, notification choices, or the way information is presented during a visit.

These cookies can also support optional features that you have chosen to use. They help reduce the need to enter the same preference repeatedly and can provide a more consistent experience between pages or visits. If you reject or delete them, some personalisation may be unavailable and you may need to make the same selections again.

Functional cookies do not give Bet365 Casino permission to bypass account controls or change your choices without notice. Their use remains subject to the applicable cookie settings and the information provided when the relevant feature is enabled.

Marketing Cookies

Marketing cookies may be used to understand interactions with promotional content, measure the effectiveness of campaigns, limit repeated advertising, and help present offers or messages that are more relevant to your interests. They may be set by Bet365 Casino or by advertising and analytics partners acting under appropriate instructions.

These cookies can help identify whether a visitor arrived through a particular campaign or interacted with an advertisement. They may also support the management of promotional content across different websites or devices. The use of marketing cookies does not guarantee that you will receive a particular offer, bonus, game, or account benefit.

Where marketing cookies are optional, they will not be placed unless you provide the required permission through the cookie banner or preference centre. You can withdraw that permission at any time using the available controls. Withdrawing consent does not necessarily remove advertisements from your browser, but it may make them less tailored to your interests.

Managing Cookies

When you first visit the Bet365 Casino website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject them, or select categories individually. Essential cookies may continue to operate where they are needed to provide a requested service or maintain website security.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, or prevent cookies from being accepted automatically. Browser controls vary, so you should consult the help information provided for your chosen browser and device.

Deleting cookies may reset saved preferences and sign you out of online services. Blocking all cookies can affect functionality, including account access, security checks, navigation, and the completion of transactions. If you use more than one browser or device, your preferences may need to be applied separately on each one.

If you have questions about cookie settings, website functionality, or the handling of information connected with your account, you can contact Bet365 Casino at [email protected]. Please avoid sending passwords, payment details, or other sensitive account information in an initial enquiry.

Third-Party Cookies

Some cookies may be provided by third parties that support Bet365 Casino with services such as website analytics, security, fraud prevention, customer communication, payment functionality, or promotional measurement. These providers may process information collected through their technologies in accordance with their own privacy documentation and the instructions or arrangements that apply to their services.

Third-party cookies can have different retention periods and may operate across more than one website. Bet365 Casino does not control every setting used by an independent provider, so you should review the relevant third party's information if you want to understand its practices in greater detail.

Third-party cookies will be subject to the consent choices presented on the website where applicable. Some third-party technologies may be necessary for a service you request, while others may be optional. The presence of a third-party cookie does not mean that the provider can access all account information or use data for purposes unrelated to the service it supplies.

Policy Updates

Bet365 Casino may update this Cookies Policy when website features change, new technologies are introduced, service providers are replaced, or applicable guidance and operational practices develop. The revised version will be made available on the website and will include an updated effective date where appropriate.

Material changes may be highlighted through a website notice or cookie preference tool. You should review this page periodically so that you remain informed about how cookies and similar technologies are used. Where a new consent choice is required, Bet365 Casino will provide an appropriate opportunity to make that choice before using the relevant optional technology.

Continuing to use the website after an update does not replace any consent requirement. Your cookie settings remain subject to the controls available on the website and in your browser.

Last updated: